IMPORTANT INFORMATION

Important Information

During such extraordinary times, some of our services  remain  unchanged until further notice however we still remain open from 8am-6.30pm.

All routine appointments are triaged first with a consultation with a member of our clinical team. Please do not come to the practice unless you have been asked to do so (this is to help prevent spread of infection)

Appointments: You can still ask for medical advice by requesting for a telephone triage appointment on the day from 8am (currently this cannot be booked in advance). This may be done via telephone, video consultation or a face-2 -face appointment depending on your clinical needs which your doctor will decide and discuss with you.

Telephone Triage appointments can be booked via your patient access login from Midnight the night before the appointment.

Online Consult:  A quick, convenient and secure way to digitally contact your GP surgery and get advice, without having to wait on the phone or take time out to come into the surgery to discuss certain medical topics or administrative matters. For further details, please visit: https://www.online-consult.co.uk/org/the-neaman-practice.

City &  Hackney Confederation Hub appointments: You can request a routine non urgent telephone triage appointment in advance  to be booked at the C& H Hub service (The Neaman Practice hosts this service only) on Saturdays between 8am-2pm.  Please speak to a member of our reception team for further information.

Prescriptions: All repeat prescription requests to be made via your NHS/Patient Access account or  via your nominated pharmacy (Please allow 48 working hours). Please note for new or expired or acute medication request, you may be required to speak to a clinician.

Registering a newborn baby: please follow the link and complete the New Patient Registration GMS1 form https://www.theneamanpractice.nhs.uk/new-patients-2 and then email theneamanpractice@nhs.net with your discharge summary and birth certificate and a member of our admin will be in touch with further instructions. Please note:  all 6 weeks checks will be done at 8 weeks to align with the 8 week immunisation schedule. Postnatal checks will be carried out by a member of our clinical team, please call and ask for a telephone triage appointment.

Registering as a new patient: please follow the link and complete the forms on the webpage https://www.theneamanpractice.nhs.uk/new-patients-2 and then email your proof of address and your completed New Patient Questionnaire and  Patient Registration (GMS1) form to theneamanpractice@nhs.net. Please allow 5 working days to complete the registration.

If you need to self-isolate and need an isolation note for your employers, please  follow the link:  https://111.nhs.uk/isolation-note/.  (%20https:/111.nhs.uk/isolation-note/. ) We will NOT be providing sick notes for isolating.

You can register for the NHS APP https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/) via your APP store and order your repeat prescription. 

As ever we will continue to provide as much information as we can, as soon as we can via our website and text message service.

 

Thank you again for your support in these unprecedented times and we wish all of our patients well. 

Kind regards, Shahana Uddin (Practice Manager) - updated 9.11.2020